NYASHA GIFT MBASERA

Compassionate Healthcare Assistant

About

Highly compassionate Healthcare Assistant with over 2 years of experience, specializing in delivering high-quality, patient-centred care across diverse settings including hospital and home-based environments. Proven expertise in personal care, dementia, palliative support, and infection control, consistently ensuring dignity, empathy, and respect for vulnerable individuals. Adept at monitoring health changes, providing emotional support, and facilitating daily living activities to enhance patient well-being and quality of life.

Work Experience

Healthcare Assistant

Makurira Memorial Hospital

Jan 2022 - May 2024

Harare, Harare, ZW

Provided comprehensive patient care and support as a Healthcare Assistant, ensuring well-being, safety, and dignity for diverse patient populations within a hospital setting.

  • Monitored and accurately documented daily health changes for an average of 15-20 residents, promptly escalating critical observations to nursing staff to facilitate timely interventions and optimize patient outcomes.
  • Provided comprehensive personal care, including bathing, dressing, and mobility assistance, for patients with diverse needs, significantly improving their comfort and maintaining dignity.
  • Collaborated effectively with multidisciplinary healthcare teams, including nurses and therapists, to implement individualized care plans, ensuring seamless coordination and holistic support for over 25 unique patients.
  • Ensured strict adherence to health, safety, and infection control protocols, and actively trained 5+ new staff members on proper hygiene and safe patient handling techniques, enhancing overall unit safety and compliance.
  • Cultivated meaningful connections with residents through compassionate companionship and emotional support, contributing to a 15% improvement in reported resident satisfaction and well-being.
  • Facilitated engaging activities tailored to individual resident preferences, fostering social interaction and emotional well-being for a diverse group of patients daily.

Caregiver

Home-based Care (Informal)

Jan 2021 - May 2024

Harare, Harare, ZW

Delivered dedicated home-based care to a family member, providing essential daily living support and ensuring a safe, comfortable, and nurturing environment.

  • Managed all daily living activities for an elderly family member, including comprehensive hygiene, mobility assistance, and meal preparation, ensuring continuous comfort and well-being.
  • Administered medications on a strict schedule and meticulously monitored vital signs and health changes, proactively communicating concerns to medical professionals.
  • Provided consistent emotional reassurance and companionship, maintaining a safe and supportive home environment by proactively identifying and mitigating potential hazards.

Education

Nurse Aide for Adults and Children

ST John Ambulance Association Zimbabwe

Jan 2022 - Dec 2022

Harare, Harare, ZW

Courses

  • Personal Care
  • First Aid
  • Infection Control
  • Palliative Support

Certificates

Class Four Driver's License

Zimbabwe Ministry of Transport

Jan 2022

TEFL Certificate

N/A

Jan 2022

ECCTIS (English) - CEFR Level C1

ECCTIS

Jan 2022

Languages

English

Skills

Microsoft Office Suite

  • Word
  • Excel
  • PowerPoint
  • Outlook

Care Planning & Documentation

  • Care Planning
  • Documentation
  • IT Skills

Patient Handling & Mobility

  • Manual Handling
  • Patient Moving
  • Workplace Safety

First Aid & CPR

  • First Aid
  • CPR
  • Elderly Care
  • Pediatric Care

Elderly Care

  • Geriatric Care
  • Aged Care Practices

Dementia & Alzheimer's Care

  • Dementia Care
  • Alzheimer's Support

Palliative & End-of-Life Care

  • Palliative Support
  • End-of-Life Care

Respite & Recovery Support

  • Respite Care
  • Recovery Assistance

Disability & Mobility Support

  • Disability Assistance
  • Mobility Aid

Companionship & Emotional Support

  • Companionship
  • Emotional Support

Meal Preparation & Nutrition

  • Meal Preparation
  • Nutrition Support

Medication Management & Health Monitoring

  • Medication Reminders
  • Health Observation

Infection Control & Hygiene

  • Infection Control
  • Food Hygiene

Communication & Emotional Intelligence

  • Communication Skills
  • Emotional Intelligence

Confidentiality & Safeguarding

  • Confidentiality
  • Safeguarding Awareness